FAQs
- What is your typical process for working with a new customer?
We will first send a list of suggestions on how to assure the photo booth is an added value for you and your guests. We will gather information from the customer regarding theme, colors, style, & plan and tailor our services to compliment the customers vision for their event. Although we will start gathering information 60 days prior to the event, we our very available to the customer from the time they book to the time of the event to answer all questions. We want to make the customer comfortable with our services, and offer an on-site planning meeting at the venue for clients within 60 miles of Royse City at no charge. We ask for a 50% non-refundable deposit, and that the remainder due is paid 30 days prior to the event.
- What education and/or training do you have that relates to your work?
Our background includes a very strong history of marketing, sales, and customer service.
- How did you get started doing this type of work?
Decorate My Event & Photo Booth LLC was all started with my daughter's wedding. On the rental side, we found that most companies were making rentals so expensive and the process so difficult that it made more since to buy then rent. We wanted to change that, by making renting event decor affordable! While planning my daughters wedding we were very focused on the guest experience and wanted it to be a wedding they would never forget. We DIY'd all the decor, and our own Photo Booth and Candy Bar. The guests could not have been more complimentary or enthusiastic about the reception, and many asked us if they could buy our services for events they had upcoming. Decorate My Event & Photo Booth LLC has been going strong ever since.