What should the customer know about your pricing (e.g., discounts, fees)?
We can quote most jobs on a square foot basis. Some jobs are bid differently depending on the needs and desires of the customer.
What is your typical process for working with a new customer?
We meet with the customer at the site to discuss the wants and needs. We then give the customer a proposal free of charge for repairing, restoring and beautifying their area with the best product for his or her situation.
What education and/or training do you have that relates to your work?
We have been rigorously trained by the manufacturer to repair, restore and install our product on concrete. We have certificates from the manufacturer to that effect.
How did you get started doing this type of work?
We fell in love with the product and contacted the manufacturer about becoming a dealer.
What types of customers have you worked with?
We work with residential and commercial customers.
What advice would you give a customer looking to hire a provider in your area of work?
They should ask if a warranty is given for the work. Our company gives a limited 10 year warranty on our product.