Kurt Ramspott - Major Account Executive, SERVPRO

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Introduction: My Dad taught me throughout my childhood and professional life a hard reality; I am only as good as my word. If my word is shotty, then so will everything I put my hands to as well. The service I provide to homeowners and business owners is built upon the building block of keeping and honoring my word; it's all I have. I've been leading homeowners and business owners for over 7 years through restoration projects that repair damages, restore properties, and increase value. I can't think of any other work more satisfying than bringing someone peace of mind and assurance that his/her needs are more than taken care of. It is very rewarding.

Overview

Hired 2 times

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Specialties

Mold services

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

10 reviews

5

90%

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10%

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John B.

Mar 25, 2016

The first time my wife and I met Kurt, he was very personable and friendly. He made us feel very comfortable from the start and throughout the process. We were in the market for siding, but at no time did he pressure us to make a decision or to buy his product. But he did make sure that he understood exactly what we wanted and made sure that is what he ordered for us. He was patient with us, even though we changed our minds several times, and he had to come back out to our house for multiple consultations. After we got to know him better and talk to him more, we realized that he was much more than just the "friendly, salesman-type". Kurt is very family and friend-oriented, and cares very much about his family, friends and customers. He wants to provide the best product he can and, in addition to that, he wants to make Olneya Restoration Group an even better company than they already are. My wife and I recommend him wholeheartedly because we trust him to provide a quality product/ service with Olneya Restoration Group. John and Ann

Hank C.

Nov 11, 2016

Awesome chap, in every respect!

Kelly R.

Dec 8, 2017

Kurt is an excellent resource for our clients!

Jamie L.

Mar 8, 2016

Kurt did a great job helping us navigate through an insurance claim involving the replacement of our roof. He kept us informed through the entire process. He acted as if our job was the only job he was responsible for at the time.

Kyle M.

Mar 15, 2016

Kurt is a great business man but most of all just a great guy!!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
There is not a standard pricing system when it comes to restoration services. However, I take joy in leading people through the process of identifying products from good, better, to best in regards to quality and price and developing a catered solution specific to their needs.
What is your typical process for working with a new customer?
I provide home & business owners with a quality assessment of their homes restoration needs. Should it be damage related to a storm, fire or water I uncover the 'real' needs. From there I provide quality estimates, worthy testimonials and a sales process that ensures total quality and peace of mind.
How did you get started doing this type of work?
I started in the home improvement industry after years of being a missionary. It seemed a natural fit. From helping people abroad to helping people in my home town, your care is my concern.

Kurt Ramspott - Major Account Executive, SERVPRO

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