FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our typical pricing is $80 per hour of labor. We also frequently have holiday Discounts and other various promotions.
- What is your typical process for working with a new customer?
We pride ourselves in taking good care of our customers. Finding out exactly what the customer needs and implementing the best solution is our goal. Once we've properly communicated with the customer, our next step is to efficiently troubleshoot and solve the problems at hand. Lastly we walk our customers through the work that has been done to ensure understanding and satisfaction.
- What education and/or training do you have that relates to your work?
All of our technical staff have years of experience and training. Each technicians is up to date on the latest technologies and computer solutions to best serve our customers. In addition to great technical ability our technician maintain a high standard of professionalism and genuine care for each of our customers.