Father Nature A/C and Heating LLC

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Introduction: I put myself in the customers shoes. I explain what is wrong so my custumers understand what I am repairing and why. I also hire service companies for personal and professional needs. We are all tired of bad customer service. The main reason I started Father Nature A/C and Heating is my experience working for other Air Conditioning companies. No one cared about customer service. COMMON COURTESY is our strongest value. I do great work and a reasonable price. My customers appriciate me as much as I do them. When I get a call from a new customer and they tell me that they had been referred to me by one of my customers. That is the best feeling that I am making a differance in this field.

Overview

Hired 13 times

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

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Reviews

Exceptional 5.0

12 reviews

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Jenny H.

Aug 3, 2016

i was having issues with my duct system for my AC. I had two other companies come look at my system, their suggestion where a new duct system that would cost 7000 or more. Robert went into my attic found a hole in the plenum and the inside of my house was once again nice and cool within an hour. Robert was very educating had a great attitude and the most affordable out of everyone we have used in the past or quoted us this time. He also gave us great info on how to make our AC unit more effective with a few DIY projects that have really made a difference in air circulation in our home. Father Nature will have our buisness for many years to come!

Jess F.

Aug 3, 2016

Called Father Nature A/C and Heating after working an extremely long night shift and coming home to an 80 degree house. Robert answered right away and was eager to help and said he would rush right over. Within the next hour and half Robert had showed up, diagnosed, and replace the capacitor. He was extremely efficient and professional, could not have asked for a more outstanding experience. I will definitely be using Father Nature A/C and Heating for any future A/C and heating issues.

Shawn M.

Aug 4, 2016

I had been using the same air conditioning company until the last time when they said it had to be replaced and couldn’t be fixed. I called Father Nature and they not only fixed the problem but told me things that would make my old ac last longer. I will call father nature next time I need help. Thank you for being honest.

LEAH T.

Aug 8, 2016

Our experience with Father Nature has consistently been absolutely excellent. He is always on time and very efficient with his work. His knowledge of A/C and heating seems endless. He has always been able to immediately resolve our a/c and heating issues and, as equally important, his pricing is very reasonable. You cannot go wrong with Father Nature!

Hector G.

Aug 7, 2016

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Hired on Thumbtack

I had a bad experience with an AC repairman (different house and city) years ago so I was nervous about contacting anyone to get the air conditioner serviced, but one Sunday morning the A/C unit started making a loud noise and I smelled something burning. I immediately turned off the unit and went on Thumbtack to find someone to check it out. I received a few offers but when I read the profile of Father Nature A/C I knew who I wanted to do the work. There are a few things I look at when I'm trying to select someone and one of those things is to make sure that they are professionally licensed. It's also a good idea to read the reviews of people who have hired them before. The main thing I was looking for is someone who is honest and this was something I picked up from the reviews. Robert from Father Nature A/C showed up on time (he even called to let me know he was on his way) and immediately started working on diagnosing the problem. It turned out to be a bad blower motor and he quickly replaced it with a brand new one and the associated capacitor and charged me a very reasonable price. He didn't try to sell me anything else and even checked the rest of the system (Freon levels, air ducts, etc.) to make sure everything else was working. I'm very pleased with the work he did and I would highly recommend Robert Reyes from Father Nature A/C and Heating.

Central Air Conditioning Repair or Maintenance

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Robert Reyes

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge a $50.00 service call that includes the diagnostic of your issue. This price is the same nights, weekends and holidays. Think of it this way. A compay that waives or charges a very small service call is just trying to get their foot in the door. It seems more likely they will find something wrong even if it is not true.
What is your typical process for working with a new customer?
Ask them questions about their equipment. . No one knows their system better then the customer. A good example is " It hasn't been cooling the same and something sounds different the last couple of days ." That one sentence helps me
Describe a recent project you are fond of. How long did it take?
All my projects are fond to me. Every customer deserves my best service no matter how large or small the project.

Father Nature A/C and Heating LLC

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