FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We typically set a flat fee for your project so that there are no surprises!
- What is your typical process for working with a new customer?
1/ DISCOVERY We begin with an hour-long in-person meeting in your space to learn about you: your lifestyle, how you want to feel in your home, your personal values and any other needs and wants for the project. Then we get into specifics, budget, timing, and style and taste preferences. If available, we’ll gather existing floor plans in this phase. 2/ PROJECT EVALUATION + PROPOSAL Based on what we learn in the discovery, we create a project proposal that covers the scope of work, fees, timeframe and some working principles. Depending on your needs, we can offer proposals that incentivize timely approvals and completion, as staying within the project timeline is typically a major concern for clients. Proposals are negotiable, and our goal is to create an arrangement that is comfortable, realistic, and successful. 3/ CONCEPT DEVELOPMENT After you approve the proposal, we dig further into the details of your project. We gather your preferences for details such as light levels, seat and table heights, and other specifics. If your project includes remodeling, we’ll also gather information and measurements here for regulatory and permitting requirements. If you have ideas and style inputs, we'll gladly incorporate those. If not, we're more than happy to supply the creative juju. Next, we share space planning and concept boards to show you the possibilities, and help shape the direction of the project. Your feedback here helps us create something that is just what you were looking for—even if you didn’t know it! 4/ DESIGN DEVELOPMENT Upon deciding the direction of the space plans and concept boards, the iteration begins on the design details for construction, and the selection of fixtures, furnishings, decor, and art. We’ll get your approval on all selections so there are no surprises down the line, usually during an in-person meeting so we can discuss any questions or tradeoffs. You'll know exactly what your space will look like at the end of this phase. 5/ SPECIFICATION + PROCUREMENT + PROJECT MANAGEMENT When the design is finalized, we’ll document everything for purchasing and construction. We work closely with vendors and contractors to obtain bids, quotes, and timelines. We're on-site to ensure quality and adherence to the vision. 6/ INSTALLATION + STYLING The final step of your project includes deliveries, and installation of furniture, fixtures and art. The last step of styling, where we make final adjustments and touches, ensures that the vision for your space is fully realized and perfectly you. We also take high-quality photos to show the before-and-after. +/ BEYOND After a project is completed, we're still here for you! If there’s anything that’s not quite right, we’ll get it sorted. We’d love to hear your experiences, questions, or concerns at any time.
- What education and/or training do you have that relates to your work?
B.S. in Architecture from MIT