FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most repair jobs are on a "simple" pricing platform. A) Cost of parts - We never mark up parts - Most of the time customer provides. B) Cost of projected hourly labor - Flat fee based on type of work. C) Travel time - No charge if within 20 miles of San Jose Ca.
- What is your typical process for working with a new customer?
First and foremost is evaluate the situation, go over all concerns and needs, and address them accordingly. Set a simple fair rate, go over scheduling, complete work on time. Assign a personal Home Manager to call for any future problems.
- What education and/or training do you have that relates to your work?
20 years in Real Estate and Home repair services. Work with over 100 professional licensed contractors. All of our service workers are licensed in their profession, to ensure your working with a trained, educated and experienced pro.