FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have an established price list for many of the typical types of furniture pieces we refinish.
- What is your typical process for working with a new customer?
Contact by mail or phone to discuss needs and answer questions and determine next steps. After all information is gathered about the job an estimate, references and other details are provided. Often times we will set up Pinterest folder to share photos and create discussion about specific details such as design and finish.
- What types of customers have you worked with?
Almost 100% of our customers are word of mouth, individuals and occasionally designers.