FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
You will get one, definitive price for any package you order. I like to steer away from open-ended, money pits! I have competitive pricing and each service is based on the work you want done. Get back with me right away on specifics and I will let you know what I charge for consulting, plans, seminars or any other products we have.
- What is your typical process for working with a new customer?
I will: 1) Answer any questions you have about the package you are interested in. 2) I will ask specific questions about what you've defined as a successful engagement. 3) I will send you two documents to fill out. 4) I will work quickly - and accurately 5) We will review my work and I will make sure it is to your satisfaction.
- What education and/or training do you have that relates to your work?
I have 25+ years of business and leadership experience. I have experience with LOBs > $15M/year. I have been a SUCCESSFUL entrepreneur for many years. I have certifications in Project Management and an entire career in IT and Supply Chain Management. I am an accomplished author and LEAN practitioner. I am a consummate professional. Most importantly, I have made many mistakes and learned from them - so you won't have to.