FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are based on how many pets you have and what distance I have to travel to get to your house. Typically one time with one pet in the area I service is $18-$20. It depends on how detailed it gets and where it is.
- What is your typical process for working with a new customer?
I book a free consultation with them at a time that is convenient for them in their home. I then come over and meet with them & their pets. I have a questionnaire covering all kinds of situations that they may or may not have thought of and a contract at the end. This usually covers from A-to-Z and there is room for questions at the end that we may not have addressed. Usually this takes a half an hour or more depending on how detailed you are. It is a one time service and can be added on to and tailored as the client needs.
- What education and/or training do you have that relates to your work?
I have worked for two veterinary groups for a total of three years doing every kind of thing from assisting the vets to assisting the clients. I have also taken a pet CPR course.