FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each remediation project is unique so the exact cost can only be determined after an inspection. We can however give a rough estimate over the phone if the customer can give us some basic information about the home and the problem. Mold testing costs are a fixed price of $295.00 for a series of four tests. The laboratory report and an explanation of the report are sent to the customer. If needed a proposal for remediation is also included.
- What is your typical process for working with a new customer?
We begin with a phone call to discuss specifics of the mold intrusion. The following needs to be determined: mold location, extent of the mold, how to access the location of the mold, relevancy of mold testing, occupants experiencing mold symptoms, and allergies to mold, as well as other questions that may be applicable to your situation. We discuss the possible causes of the mold intrusion, which may be due to leaks, condensation, bathroom exhaust vents, and attic ventilation. If the customer would like to proceed, we agree on a date and time to inspect the home so we can develop a mold remediation proposal with an exact price.
- What education and/or training do you have that relates to your work?
We are committed to continuing education and have the following credentials: State licensed Mold Remediator # MRSR 241 State Licensed Mold Assessor #MRSA 252 State Licensed General Contractor #009412 Certified Indoor Air Quality Inspector Certified EPA Renovator Certified Mold Inspector Certified Mold Remediator Certified Mold Assessor Certified Home Inspector Certified Formaldehyde Screener Certified Indoor Air Consultant Qualified Sampling Technician