FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are times throughout the year that I offer discounts for services. This is usually 10% to 15% off the total price. We accept cash, check, or credit. Taxes are charged for materials only as required by law. Always ask if there is a discount!
- What is your typical process for working with a new customer?
First contact is usually via phone call or message. Second is to set up a physical estimate in order to accurately price the project at hand. Third is to go over the contract, set expectations, collect down payment for materials. Fourth is to complete the job, have the customer inspect, sign a completion form and collect the rest of the payment due.
- What education and/or training do you have that relates to your work?
I have 17 years of experience and a professional builders license. I am always learning and taking courses and continuing education. That’s key to staying on the top in my profession.