FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes we do! All prices can be found on our homepage.
- What is your typical process for working with a new customer?
With a new customer on Thumbtack, we will default to using communication through Thumbtack, which comes to you in the form of an e-mail. We also have a robust, secure website of our own that we can communicate to you, if you want. It gives you the ability to automatically schedule appointments, add extra services, and apply additional discount codes.
- What education and/or training do you have that relates to your work?
Aside from knowledge of best practices specific to cleaning houses, I have a background in Environmental Engineering. This is critical in understanding the safety of chemicals used and making sure we create the safest environment for you and your family.