Areas needing work
Molding or baseboards,
Hanging pictures or mirrors
Very professional!Jan 13, 2019
He hung my tv about 3 weeks ago, and made it look completely ridiculous! I hated the fact my wires were showing, so he said he’d come back the next day to hide them. After putting two holes in my wall, he needed to get a few things, then he’ll reach out to me to make another appointment. It’s been 3 weeks, and he finally said he’d be over at 7 this morning. He tells me his truck wasn’t working, then stopped responding to my texts. I rehired a new person who had to completely remount my tv, and repaint the damage that was caused. Now he is completely denying me a refund for screwing up my wall! I wouldn’t recommend this guy to my worst enemy.Dec 1, 2018VerifiedKings Audio Visual Systems's reply
We came to install your TV. We hung it exactly where you asked us too. Only after we hung it you requested the wires be concealed. I told you with Metal Studs it would be a challenge. When we came to conceal cable you didn't buy the right cable. This is after I told you I would get them, if you needed me too. We had to reschedule. You cancelled on me. The day I was scheduled there my truck battery died, because the cold weather. I text you at 5am informing you of the situation and then proceeded to try and find somewhere to get it replaced. I didn't text you back for maybe a hour and you threw the biggest fit a grown women could throw. We tried to accommodate even though we weren't allowed there during normal business hours. We made a attempt but you didn't buy the right cables. You rescheduled. But since I didn't text you back ASAP I deserve a 1 star. I even tried to reach out and explain to you what needed to be done to complete your install. Even offered to drop off the parts in your mailbox so someone would complete install. This wasn't good enough and you harrased me all day and evening.
They did a fantastic job!!! I would definitely use Audio Visual Systems for future projects! They were great!Jan 9, 2019Verified
We had a tricky audio situation he resolved. Never felt worried about leaving them alone in the house. He always responded to my questions. Wouldn’t hesitate to use again!Dec 16, 2018Verified
Installed my 70 inch TV with soundbar to my wall. Finished in less then an hour. Arrived on time Handled my equipment with care Polite Cleaned up after job was done Would definitely use him again! You should too.Dec 13, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Basic tv mount under 50' $75 Basic tv mount over 55' $135 Wire conceal 1 tv $35 2+ tv's $25 Sound bar mount $40 2+ $30 Surround Sound Install including amplifier set up, speaker and subwoofer install(basic) and calibration. $200 Specialty Surround Sound Install $350 includes in wall speaker install, multiple speaker zones, etc. For further pricing please don't hesitate to ask. In home estimates and over the phones are free. We also provide discounts for bundled or larger installs.
- What is your typical process for working with a new customer?After 1st introduction I request a street address and email so I can officially place you on the schedule. I use the email address to send you your official estimate and cost of job. Once we agree on date and time I maintain constant contact for anyone that has questions or concerns. Typically I confirm our appointment the day or morning before if necessary.
- What education and/or training do you have that relates to your work?I'm studying to get my CTS. Which is my Technology Specialist Certification. I've been a Home Entertainment Professional for 8 years. I've been doing pressure washing, seal coating and staining for 10.