Flood Crew LLC

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Zip code

Cleanup and restoration services

Source of water damage

Location of water damage

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Introduction: With over 20 years, Flood Crew is a full service restoration company, that way you only deal with one company from beginning to end including dealing with the adjuster, we send you updates, being water, fire, mold, packout, and or restoration, we can help. If you have a claim, the cost would be your deductible. We pick up the deductible as a form of deposit and bill/supplement the insurance carrier for any costs incurred for the claim. We have the same software as the insurance company (xactmate). Hope this answers some questions and gives an idea of what it takes to do this type of project. I am happy to set a time to do an inspection with you, answer any questions. Bill Martins Flood Crew LLC

Overview

Hired 12 times

Background checked

12 employees

16 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Featured Projects

27 photos

Fridge water line leak
Water Damage Cleanup and Restoration

Reviews

Exceptional 5.0

9 reviews

5

100%

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0%

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Read reviews that mention:

Paige J.

Jan 24, 2017

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Hired on Thumbtack

Flood Crew was very thorough and did an excellent job cleaning our carpeted stairs and tile in the bathroom. They took time to explain everything , answered our questions and did a wonderful job.

Flood Crew LLC's reply

Hi, thank you for the kind words, glad you and your husband liked my work.

Carpet Cleaning

Chris c.

Jan 15, 2017

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Hired on Thumbtack

Super nice experience throughout. Pleasant back and forth. Honest quote. Went well above and beyond to make sure everything got lean. Stayed 8-9 hours and had everything dry by the time he left! We have 3 kids and 2 dogs, so the amount of stains and dirt was pretty incredible. I'm out of town, and he even sent me before and after pics. Extremely thorough. He's worth twice what he charges. Def recommend

Flood Crew LLC's reply

Thank you for the review, enjoyed working at your home and meeting your parents.

Steam Cleaning

Kevin W.

Jan 8, 2017

I was very impressed with the employees with flood crew. They really did have all of the right equipment and spent time educating me on the process that they were applying to my floors. I didn't realize the damage that could occur if done improperly. I would recommend Flood Crew to anyone looking to have their floors cleaned the right way. I'm glad I didn't cut any corners!

Flood Crew LLC's reply

Thank you very much for your feedback, we appreciate it. Bill Martins Flood Crew

Charles N.

Jan 31, 2017

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Hired on Thumbtack

I rated them 5 stars based on communication, timeliness, quality of work, and cost. You won't find another carpet cleaner doing this quality of work at their prices. They will be the only carpet cleaner I hire in the future. The Flood Crew did an excellent job cleaning the carpets in my new home. They were to able to work with my schedule and did the job at night. It was a big job consisting of 4 bedrooms, master suite, living room, hallway, and two stair cases. There were a couple of stains (bleach) that wouldn't come out and I was told this before they even started the job. However, they did highly recommend a carpet repair specialist that can fix it. They were very knowledgeable and gave me tons of information regarding the carpet. I was given tips on care and maintenance. I was also given details on the age of the carpet, how long it should last, and information on types of carpet for replacement. I received quotes from other carpet cleaners charging a lot less and a lot more. I didn't feel I would get quality work from those charging bargain prices and I feel I was being ripped off from those charging exorbitant prices. Do yourself a favor and hire them. You won't regret it.

Flood Crew LLC's reply

Hi Charles, thank you very much for the kind words, we are glad that you liked our work, enjoy your new home. Bill

Carpet Cleaning

Sana C.

Feb 8, 2017

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Hired on Thumbtack

Bill did a great job! He came over, looked at the spaces we needed cleaning and sealing and gave me a comprehensive and itemized quote. My husband and I chose which areas we would like to start with and he came back a few days later and got the job done. We will definitely be having him back to complete the other rooms in a couple of months!

Flood Crew LLC's reply

Hi, thank you much for your feedback. it was great working with you guys.

Tile and Grout Cleaning

Credentials

Background Check

Diogo Campos

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Hassle free over the phone pricing for carpet cleaning. Water damage we offer a free in home inspection.
What is your typical process for working with a new customer?
We love new customers
What education and/or training do you have that relates to your work?
Certified and trained by the best in the industry.