FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All jobs are different. We work on a square yard/foot pricing scale for installs and sales.
- What is your typical process for working with a new customer?
Prior to selecting a product we like to schedule a free in home measure. This allows us to be prepared for you when you visit our showroom. We can give you accurate estimates while you are in the store while directing you to products that will fit within your budget. We also can bring out samples to your home for you to select there as well.
- What education and/or training do you have that relates to your work?
I installed flooring for 20 years before retiring due to a knee injury. I opened my store in 2011 bringing the experience and knowledge of the installation field. Having this skill assures that I know how a job should look when completed as well that it is being done correctly.