FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free clearance testing when you book your mold remediation services with ADR. The mold clearance testing is done by an outside third party, a top mold testing company, but ADR will pay for your peace of mind.
- What is your typical process for working with a new customer?
First we schedule a free in-home estimate to best assess your mold issue. We will answer all your questions and explain the process thoroughly, step by step. We use a special mold remediation technique when setting up our containment; we use the "track and stud" technique to minimize any damage done to your property and this will save you money in the reconstruction phase.
- What education and/or training do you have that relates to your work?
All of our technicians have minimum of 18 years experience in the mold remediation industry. We have all been certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC).