FAQs
- What is your typical process for working with a new customer?
"The first thing I do when I meet with a new client is to ask, “What do you want customers to feel when they come to your site?” If you’re a fashion brand maybe you want people to feel inspired, if you’re a toy company maybe you want people to feel happy or excited. Next, you can see the 4 steps I take when starting a new web design project: 1. Onboarding Process 2. Getting Started: Content: Logo, Credentials, Images, Site Copy, Style Guide) 3.Communication Platform (Basecamp, Skype & Dropbox) 4. The Design Process: Layout, Development, Edits & Revisions 5. Wrapping Up & Going Live
- What education and/or training do you have that relates to your work?
Search Engine Optimization (SEO), Social Media Marketing, Copywriting
- What advice would you give a customer looking to hire a provider in your area of work?
Successful eCommerce means getting all the details right from beginning to end. The truth is, almost anyone can build a cart checkout system. Is it going to work right? Is it going to have robust functionality? Is it going to satisfy your customers? These are questions you might not know you need to ask when selecting a web designer for your store.