About this pro
Unfortunately, started out with 5 stars for quote response, courtesy, and prompt installation of garbage disposal; have to subtract 3 stars for discovering the brand new dishwasher did not work after affecting the wiring during install. Politely asked him to correct it...and he said it was en easy fix. Communicated that he was coming multiple times but never showed, no more contact. We were patient and understanding but have to pay more money to correct the problem.Apr 1, 2017Verified
Terrible. Hired Tommy to install water heater, bathroom fixtures, and 2 sinks. Tommy did not finish the job but wanted full payment with the promise he would be back to finish. He never came back regardless of how many times I tried to contact. He also never sent me the paperwork. The sink was left leaking, the tub install was leaking behind wall which had to be cut out to fix, the drain install was crooked and the shower drips nonstop and he left off the drain install. He also left off the drip pan overflow pipe. The worse is his lack of response despite his promise to return. I had to hire another plumber to finish for another$300 , buyer beware....Nov 22, 2016VerifiedTommy F.'s reply
First off when I was contacted by a customer I showed up at the house to take a look at the job another plumber that had started never finished I installed her hot water heater shower valve a vanity and kitchen sink with garbage disposal and the dishwasher for $700 which is an unbelievable price after hooking everything up I was paid for what I had done. Then I had noticed a valve underneath the sink was leaking that had nothing to do with anything I had done at this point it was 8 o'clock at night I told her I would come back to repair the valves which again there was an already existing problem that I had nothing to do with then my father passed away I had to go back home to New York where she proceeded to not except that as a valid reason that I cannot come back to repair the valves if you look at my profile I have 24 reviews that are all 4-5 stars customer service is a very big deal to me I hope this does not affect anyone's decision on hiring me to do work for them thank you.
Quick response and good work ( was at house in 1 hour). Price was very good.Nov 4, 2016Verified
Thumbtack is totally awesome! So I had a valve issue on my toilet where the water was running non stop al the time and a bathtub drop issue. Got in touch with Tommy and he came in like 2 hours and fixed my issues at a great price. He'll be my go to guy for plumbing issues here on out! Outstanding service. Thanks again!Nov 3, 2016Verified
After scheduling issues, Tommy arrived and quickly identified my water leak issue. We agreed he would come back the next day to repair it. He did a great job fixing the foundation leak. While he was here I also had him repair a toilet. He is very pleasant to work with. I appreciated his explanation of what he was doing. He provided me with the documentation I need for insurance.Oct 3, 2016Verified