FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Basic cleanings for a standard 3BR/2 bath home begin at $95. Deep cleaning jobs begin at $165 *Please note that deep cleanings can take between 4-7 hours depending on the amount of rooms and any special requests made. Referrals earn a 10% discount on the next scheduled cleaning. Holiday and multi-family referral specials available- please inquire!
- What is your typical process for working with a new customer?
I like to consult new clients in-Home when possible. This gives the client the opportunity to see me face-to-face and begin building trust and rapport. Also, meeting my clients in-home leaves no room for error when it comes to meeting their needs and expectations. Phone consultations, including FaceTime Home tours, are available for those busy professionals who cannot schedule an initial face-to-face consultation.
- What education and/or training do you have that relates to your work?
As I mentioned before, I have over 15 years in customer service. I have high expectations of service related businesses and because of this, I hold myself and my work to higher standards.