FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flooring is made easy, simple, and stress-free with Floor Coverings International Shelby Township. We understand that each home is special, and therefore requires attention to detail. Our focus is paying close attention to detail when it comes to your floors. Whether it is carpeting, hardwood floors, tile, or any of the other options we offer, we carefully treat each design as a custom project, and we work with you to meet your budget and deadlines to install the floors of your dream home
- What is your typical process for working with a new customer?
Upon your first contact us, you will be listened to, and we will gather all the necessary information from you to ensure that our in-home and complimentary design consultation will be productive and satisfactory to you. Your Design Consultation is the moment when your ideas for your new floor come to life through the talent and skill of your Floor Coverings International Design Consultant. In your home, and together with you, your design consultant will create a flooring solution that matches your ideas, inspires you and then will organize the installation of the floor.
- What education and/or training do you have that relates to your work?
Your Design Associate is the expert who will be designing your custom flooring solution. At Floor Coverings International every Design Associate is highly trained in designing with all the different materials we work with – wood, carpet, laminate, vinyl, as well as, tile and stone.