FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Services and the amount of work required for each customer varies greatly. So we do not have a standard pricing system. We have very strict guideline that we stick to so that we are always competitive and usually at least 10% lower than our competition.
- What is your typical process for working with a new customer?
With Thumbtack the customer has to reach out to us first to let us know that we are hired and also how they want to be contacted. During the first call or email we let the customer now exactly what is included in our quotes and what information we need to deliver on all services and products.
- What education and/or training do you have that relates to your work?
I have 8 years of extensive knowledge and experience in just about all of the adobe products from acrobat to muse. This means that if it has anything to do with graphic design we are more than capable of any service or product that you might need.