Introduction: With over 12 years of Training & Development experience in the Apartment Management Industry and a Masters in Public Administration - Leadership, I have designed hundreds of learning programs for Corporations with 1,000+ employees, as well as small-team oriented (3 to 12) or individualized, 1-on-1 in-person or webinar based development.
AREAS OF TRAINING & DEVELOPMENT EXPERTISE:
*Management Software - OneSite and Yardi Voyager
*Soft Skilss - Microsoft Office Suite, Office 365, etc.
*Applied Leadership Management
*OSHA Safety
*Apartment Leasing and Sales
*Affordable Housing - HUD Section 8, Section 42 LIHTC, etc.
*Fair Housing Awareness
What I enjoy most is discovering the individual's and team's learning or skills gap, then designing a program that allows them to grow at once and at their own pace, yet allows them to keep up with the expectations of their staff and supervisors.
- It's great to hear someone say, "Oh, this makes sense now"
***Your team is only as strong as it's least skilled and motivated member.***