FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Midwest Heating & Cooling is proud to offer the following discounts: 10% Veterans Discount 10% Senior Discount Preventative Maintenance Plan Discounts We believe that offering high quality, professional services and excellent customer care shouldn't have to come with a big price tag! We offer our clients the most clear & transparent pricing in the industry. We always present our clients with easy-to-understand quotes / proposals, and we encourage clients to ask questions about the work to be performed. We want our clients to feel 100% confident about their decision to choose Midwest Heating & Cooling to be their indoor air comfort provider.
- What is your typical process for working with a new customer?
It's as easy as 1, 2, 3... 1. Contact Midwest Heating & Cooling! Our team is ready to take your call 24 hours a day, 7 days a week! You may also email us if you would rather do that. 2. Schedule your appointment with ease, confidence and upfront pricing. 3. Services are performed by a team of professionals that are committed to serving you and getting your job done right the first time! We know our clients' time is just as valuable as their pocketbook. We are committed to offering a 'start-to-finish' experience with Midwest Heating & Cooling that is simple and hassle-free. You choose the date & time-frame that best fits your schedule and we offer appointment reminders via courtesy call, text or email...whatever you prefer! Whether clients are calling for preventative maintenance, demand service for a faulty system, or they want solutions to replace their existing systems, our teams are committed to serving our clients in an efficient and professional manner.
- What education and/or training do you have that relates to your work?
Continuing education, and staying current with the most recent technology, is a high priority at Midwest Heating & Cooling. Our teams consist of industry professionals who have decades of experience in HVAC technologies, total indoor comfort solutions and unbeatable customer care! Midwest Heating & Cooling team members are certified by: NATE (North American Technician Excellence) EPA (Environmental Protection Agency) ACCA (Air Conditioning Contractors of America) State of Wisconsin Contractors Licensure