1st Quality Heating & Air

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Introduction: $69 SERVICE CALLS! We have more than 40 years of trusted combined experience repairing and replacing residential HVAC systems. We are licensed in North and South Carolina, and fully insured. We take pride in quality and detail in our work to make sure we exceed minimum code standards, while being competitively priced. If you are not willing to have your installations permitted and inspected, please pass us by. We repair all makes and models.

Overview

Hired 5 times

5 employees

18 years in business

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Featured Projects

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Reviews

Customers rated this pro highly for punctuality, work quality, and professionalism.

Exceptional 5.0

6 reviews

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Sean M.

Dec 8, 2016

Lance and his team were great. I had a 3 ton HVAC unit that needed replaced due to CO2 issue. My home warranty company would not cover the entire unit quoted me a price significantly higher than 1st Quality Heating and Air. Also received another quote from another outside company that was significantly higher. Decided to go with 1st Quality Heating and Air . They came and provided a quote on a Saturday and were out there the following Monday installing my new unit. They were quick and efficient and walked me through the new unit and how it worked. We are extremely happy with the finished product and the heat pump is working great and we are more than satisfied. I would highly recommend 1st Quality Heating and Air for any of your HVAC needs.

Robert L.

Nov 13, 2016

The First Quality team really took excellent care of my family. They went above and beyond my expectations. Their attention to detail is unparalleled in the business. Every step of the process was explained in a professional easy to follow way. Meeting the team was more than "lucky" I would as I was "Blessed."

Karen J.

Nov 18, 2016

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Hired on Thumbtack

We needed to replace our gas furnace and were extremely impressed with how thorough 1st Quality Heating was in assessing our need. They made sure we understood every aspect and exactly what would be involved in the installation. They are extremely knowledgeable and professional while being very personable. They made our satisfaction their first priority. We are thrilled with our decision and highly recommend them.

Heating System Installation or Replacement

Danny L.

Apr 29, 2017

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Hired on Thumbtack

Lance was the consummate professional. It took him less than 15 minutes to diagnose the problem that two other companies could not find. He is knowledgeable, honest and fair. What more could you ask from a professional ???

Central Air Conditioning Installation or Replacement

Geneva C.

May 11, 2017

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Hired on Thumbtack

Fast and high quality service. Lance is very knowledgeable. I will definitely recommend him to friends and family.

Central Air Conditioning Installation or Replacement

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We price systems per ton needed based on load calculations of your home. That is what code requires.
What is your typical process for working with a new customer?
We like to meet the customers face to face to make sure we are all comfortable working with each other and that the customers expectations are being met. Our goal is to always exceed the customers expectations.
What education and/or training do you have that relates to your work?
Constantly training and making sure we stay up on the latest code changes and new technology.