|Sunday||7:00 a.m. to 8:00 p.m.|
|Monday||7:00 a.m. to 8:00 p.m.|
|Tuesday||7:00 a.m. to 8:00 p.m.|
|Wednesday||7:00 a.m. to 8:00 p.m.|
|Thursday||7:00 a.m. to 8:00 p.m.|
|Friday||7:00 a.m. to 8:00 p.m.|
|Saturday||7:00 a.m. to 8:00 p.m.|
About this pro
59 hires on Thumbtack
It was great to work with Gary. He diagnosed the problem within 3 minutes and the part was ordered and installed within 5 days. He's a great guy too!Oct 4, 2018Verified
My washer wasn't draining or spinning. Gary from Appliance Geek came out and did the repair. He told me exactly when he would swing by and he was on time and completed the project quickly. I asked for a refrigerator magnet so that I can call him for all of my appliance issues. He's a great guy and this was a very good thumbtack adventure. Thanks, Gary.Sep 13, 2018Verified
Could not have been happier with Gary. He came on time to our appointment, walked me through everything and fixed my washing machine after the Sears/Kenmore guy failed miserably. Got him in my phone contacts for future appliance jobs! 5 stars, absolutely.Sep 13, 2018Verified
If you want someone to come and smell your appliances, and say “see this- this is your problem.. I’m going to take this part and try and get a new one” and then disappear- this is your guy. If you need a part for an LG washer though, he has one. 60 dollars to find out the washer doesn’t work and I should get a new one. If anyone needs an LG with no computer module in it, I have one. One star though since he seemed like a really nice person.Sep 1, 2018VerifiedGary A.'s reply
Unfortunately Laura had a controller that was no longer available. She was informed of that fact. I also referred her to some appliance places to purchase another unit. I can’t control when boards are available or not. The unit failed and had burns. Yes we always charge a diagnostic fee even in situations such as these. I’m sorry you were disappointed in your machines failure. However it could not be repaired.
Gary will be back to complete the repair on the refrigerator and dishwasher.Aug 3, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We evaluate your appliance upfront so you know the total cost of the repair. Our repeat customers are offered a discount on future repairs. We have senior and military discounts .
- What is your typical process for working with a new customer?We first would like to know who we are speaking with and if they are any special needs. This can relate to medication that needs to stay cool, family coming into town, as we try an accommodate whenever we can. We want to hear about the issue you are having. If it is a noise you can also send us a recording. If you have the model number that is fantastic or we can help you find it. We try and keep the process simple but with enough information to fix it right on the first visit. Our vans have hundreds of parts in-stock but we want to be prepared for your specific circumstances.
- What education and/or training do you have that relates to your work?Our technicians receive a three week intensive training course and most have obtained a National Appliance Service Technician certification (NASTeC) from the International Society of Certified Electronics Technicians (ISCET). NASTeC is a national certification program for technicians who service major home appliances. The NASTeC exams measure the knowledge, ability and skills that technicians need daily to "do the job right." Every technician participates in routine on-going professional technical and customer care training and webinars. We specifically believe that being friendly, ethical, and trustworthy is equally important to technical competence.