|Sunday||7:00 a.m. to 8:00 p.m.|
|Monday||7:00 a.m. to 8:00 p.m.|
|Tuesday||7:00 a.m. to 8:00 p.m.|
|Wednesday||7:00 a.m. to 8:00 p.m.|
|Thursday||7:00 a.m. to 8:00 p.m.|
|Friday||7:00 a.m. to 8:00 p.m.|
|Saturday||7:00 a.m. to 8:00 p.m.|
About this pro
Gary will be back to complete the repair on the refrigerator and dishwasher.Aug 3, 2018Verified
Had a great experience using Appliance Geek. Gary is someone I will definitely call when I need another appliance repair.Jul 16, 2018Verified
Great service from start to finish. Gary was great. I would definitely recommend to others.Jul 11, 2018Verified
Excellent customer service! Trust worthy. I would recommend highly to family, friends and everyoneJul 11, 2018Verified
Gary and his assistant were the best. They did a great job and called back with additional information on my problem. I have never worked with more competent and honest technicians. I would recommend them to anyone.Jul 8, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We evaluate your appliance upfront so you know the total cost of the repair. Our repeat customers are offered a discount on future repairs. We have senior and military discounts .
- What is your typical process for working with a new customer?We first would like to know who we are speaking with and if they are any special needs. This can relate to medication that needs to stay cool, family coming into town, as we try an accommodate whenever we can. We want to hear about the issue you are having. If it is a noise you can also send us a recording. If you have the model number that is fantastic or we can help you find it. We try and keep the process simple but with enough information to fix it right on the first visit. Our vans have hundreds of parts in-stock but we want to be prepared for your specific circumstances.
- What education and/or training do you have that relates to your work?Our technicians receive a three week intensive training course and most have obtained a National Appliance Service Technician certification (NASTeC) from the International Society of Certified Electronics Technicians (ISCET). NASTeC is a national certification program for technicians who service major home appliances. The NASTeC exams measure the knowledge, ability and skills that technicians need daily to "do the job right." Every technician participates in routine on-going professional technical and customer care training and webinars. We specifically believe that being friendly, ethical, and trustworthy is equally important to technical competence.