FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All quotes are fixed rate.
- What is your typical process for working with a new customer?
We prefer an initial communication either by phone or email to determine what is important to our customers and go over recommended courses of action to accomplish that goal.
- What education and/or training do you have that relates to your work?
All of our recovery staff have worked in the data recovery industry for years and have trained on all types of storage devices and equipment.