Joey Berrios

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Introduction: Joey Berrios has 12 years of IT experience ranging from customer service and technical support to software development and website design. He is a literal jack-of-all-trades and goes the extra mile to truly understand your business/technical needs. If you want something done correctly, Joey is your guy! The greatest enjoyment I find in helping people with their technical problems is building a deep and personal relationship with my clients. It's very important to me to truly understand their problems, so I can go above and beyond the call of duty. All websites are backed by 90 days of free support that encompasses any maintenance, upkeep, and changes the client needs or wants.

Overview

1 employee

9 years in business

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Reviews

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Joanna T.

Mar 2, 2016

Joey is an extremely talented Web designer and optimizer. He was able to take a subpar website I had built with another company and make it into a responsive and attractive site. Instead of wasting my time trying to fix it, I hired the specialist that allowed me to focus on MY specialty, my business. He was able to attract the appropriate target market with his cutting edge designs that were aesthetically pleasing AND functional! He has some of the best customer service skills I have ever seen and our company is glad to have found his services!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Basic Package - $800: - 90 days of FREE support - Hosting/domain configuration - Up to 7 pages - Designing of site - Optimization Advanced Package - $1,200 - 6 months of FREE support - Hosting/domain configuration - Up to 10 pages - Designing of site - Optimization - Email list building Deluxe Package - $2,000 - 12 months of FREE support - Hosting/domain configuration - Up to 20 pages - Designing of site - Optimization - Email list building - SEO - Payment Gateway VIP Package - $4,000 - 12 months of FREE support - Hosting/domain configuration - Up to 20 pages - Designing of site - Optimization - Email list building - SEO - Payment Gateway - e-Commerce A La Carte Services ------------------------------------------------------------------------------- Additional pages - $100 per page Monthly Support - $200 - Maintenance of site - Additions/Updates to site - Management of content - Guaranteed up-time of site Email List Building - $200 - Setup and configuration of email service - Integration into website Payment Gateway - $300 - Setup and configure with payment service of choice i.e. Square, PayPal, etc. - Integrate into website Optimization - $300 - Content Delivery Network setup and configuration - Specialized plugin for enhanced website features - Compressed and optimized images - Top scores on GTMetrix, Website Grader, and Google Page Speed SEO - $300 - Cleanup of content - Page optimization - Audit of current posts/articles - Improved visibility by search engines Basic e-Commerce - $2,000 - 90 days of FREE support - Install and configure shopping cart system - Integrate into website Advanced e-Commerce - $3,000 - 6 months of FREE support - Install and configure shopping cart system - Integrate into website Deluxe e-Commerce - $4,000 - 12 months of FREE support - Install and configure shopping cart system - Integrate into website
What is your typical process for working with a new customer?
The first thing I do is setup a Google Hangout or Skype session to learn more about my clients on a personal level. Each session lasts 1 to 2 hours, sometimes longer (depending on what we're discussing). I treat the experience as a meet and greet, combined with an assessment of their needs, desires, and business (if applicable). I take a lot of notes and help my clients make a concrete decision on how they would like to proceed with a project. Once we have come to an agreement, I send out a contract, ask the client to pay a deposit, and begin working on the project. As I make progress, I send them email/text notifications and setup additional Hangout/Skype sessions for clarity. It's my goal to involve the client as much as possible, considering it's THEIR money and THEIR product. Why shouldn't they be involved!? After I have completed the project, I provide 90 days of FREE support (back end, front end, and in between) as a gesture of good faith and confidence in my work. If the client wishes to continue utilizing my services, after the 90 days, I create a 12 month payment plan to perpetuate the support. This can be renewed every year. My overall goal is to provide a long-lasting relationship with my clients. Their success and happiness matter to me. I'm willing to go the extra mile to provide whatever a client needs. There is no client too big or small. I serve each one with the same courtesy, respect, and loyalty as I would any other client.
What education and/or training do you have that relates to your work?
I have worked in the IT industry for 12 years and hold an Information Systems Management degree from Auburn University. My career experience encompasses the following areas of technology: level 2 technical support, business analysis, quality assurance, full stack development, and web design. I have worked in the following industries: education, energy, oil, gas, medical, transportation, and payroll. I hold several Microsoft certifications in respect to Windows and SharePoint as well as CompTIA Security+.