|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Paul Neralich Computer Services LLC
2018 Top Pro
About this pro
Paul Neralich Computer Services provides a full range of support and IT services to individuals, entrepreneurs, and small businesses — from safeguarding your family photos to securely backing up your company's confidential files. Service can be provided with an on-site visit or remotely. Offerings include: • Backup Strategy: Development and Implementation • Data Recovery • Training & documentation • Secure network implementation for home office & business • IT consulting • PC & Mac technical support • Malware Removal & Prevention Whether you are an individual, a startup, or a small business in need of technical support, PNCS can help. PNCS offers high quality, technical service that is customized to your needs. The owner, Paul Neralich, is an effective problem-solver with over 20 years of experience providing high-level, professional, computer software & hardware support to US and international clients. He is dedicated to empowering individuals and increasing an individual's computer competency by providing customized training and documentation. Paul studied music and education at Millersville University, in Millersville, Pennsylvania. He holds a Bachelor of Science degree in Elementary Education from that institution. To learn more about Paul, his professional experience, and his qualifications, please visit his LinkedIn page.
Customers rated this pro highly for punctuality, value, and work quality.
Paul Neralich Computer Services LLC is a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack. Only 4% of Thumbtack professionals currently qualify for Top Pro status.
Paul acted very professionally and treated me very fairly.Jan 28, 2018Verified
Paul was very helpful in teaching me how to organize my photos and make the most of the updated Photos tool.Jan 22, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?I charge an hourly rate for training and small projects. For larger or ongoing projects, a contract will be provided. Data recovery service is a flat $99 fee, but only chargeable if I can recover all or a significant portion of your data. I also offer a 10% discount for: -- Senior citizens (age 55+) -- Veterans -- Veteran families -- Students -- Charitable organizations
- What is your typical process for working with a new customer?Each customer is different, but generally, after the initial contact, I speak with the client on the phone to assess their needs. After we have discussed the issue, I will set up a service visit (on-site or via Citrix's GoToMeeting) to resolve the problem. If additional issues arise during the appointment, I will schedule another appointment for resolution. Every client receives follow-up documentation.
- What education and/or training do you have that relates to your work?I have over 20 years of experience providing high-level, professional, computer hardware & software support and training courses to US and international clients. I also earned a Bachelor of Science degree in Elementary Education from Millersville University, in Millersville, Pennsylvania.
Eastern Time Zone