FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge an hourly rate but offer plans that would fit their budget as well as their schedule. Some clients find that the hour is just what they need to motivate and give them a plan to get started. Other clients continue with more sessions and often I will set them up with "homework" they can do themselves, helping with the time management to create better organizational habits,
- What is your typical process for working with a new customer?
The process starts with a phone conversation where we both get to know each other. My goal is to talk with them to find out what their needs are discussing their current systems. I try to find out what has historically worked as well as what hasn't worked. We also discuss their vision on how they would like their home/office to function on a day to day basis. At the same time I am hoping that the client is talking to me to see if I would be a good match for them. Depending on the client my first visit begins the session. Sometimes it is important to make an initial visit to the home so more information can be gathered.
- What education and/or training do you have that relates to your work?
I am a Master Teacher with a masters in special education and many years of experience working with children and their families. I have taken many courses through NAPO (National Association for Professional Organizers resulting as a professional member status. Also I have received my Certificate of Study in Chronic Disorganization as well as a Certificate of Study in working with ADD clients. I also have life experiences with family, friends and my own family. I continue reading attending workshops, always finding information that will help my clients.