Panhandle Network and Telecommunications
About this pro
ROct 11, 2015Verified
I worked with Robert for several years. He was our IT guys. He has a great set of skills, is dependable and sticks with challenges until he solves themselves.Oct 11, 2015
For several years I have received computer, internet and communications assistance and support from this firm owner. His efforts have always been effective and timely. Recommendations for equipment modification and replacement have been on the mark.Oct 11, 2015
Robert is wonderful. He is knowledgeable but knows how to explain things in a way that everyone can understand. He is fast and when he is done fixing something it works! Highly recommend him.Oct 7, 2015
I contacted Mr. Gaines of Panhandle Network and Telecommunications in June of 2014 to assist me in my initial company setup . I met with Mr. Gaines to explain what my company did and what type of internet, email and telecommunications network I needed and Mr. Gaines was able to easily ascertain what my needs were and develop a network plan that far exceeded my expectations. My company , Safe Money Investing Inc. is a financial services corporation that has clients nationwide and is responsible for millions of dollars of transactions for its clients and our ability to communicate on an immediate and precise fashion is paramount. Mr. Gaines not only set up a very effective communications network for myself and our employees but also is available to us daily should we need any assistance. I can't stress enough the importance Mr. Gaines has been to the early success our company has enjoyed as well as the continued growth we are experiencing, I would highly recommend Panhandle Network and Telecommunications for any size networking job as Mr. Gaines was able to access our needs and set my company up and continue to service all of our networking needs.Sep 29, 2015Robert G.'s reply
Thanks for the kind words, it has always been my pleasure helping you.
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- What should the customer know about your pricing (e.g., discounts, fees)?I try to keep it around 25 an hour. I do have some overhead. So a complete wipe and re-installation of a computer would take roughly 6 hours.
- What is your typical process for working with a new customer?Learning exactly what their needs are.
- What education and/or training do you have that relates to your work?I am certified in security +, MCSA-E certifications, I know all windows Operating Systems, including Apple, Linux, and Ubuntu; along with a degree in Information Technology Management. I was the Business Systems Specialist for the University of West Florida for 10 years.