Factory Plaza, Inc.

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Introduction: Factory Plaza is one of the largest granite, marble, quartzite and engineered-stone fabricator in the USA. Each year, we are creating thousands of elegant marble and granite countertops, vanity tops, bar tops, fireplace surrounds, walls and other custom designs. We stock over 1,000 granite, marble and quartz slabs in our 45,000-square-foot facility in Bensenville, IL. Please visit our state-of-the-art showroom and talk to one of our project managers about your project. Factory Plaza, Inc is a family-ran business that is based on the good old-fashioned values. That means that we are honest in everything that we do, such as: pricing, project timing, and offering the best quality material and craftsmanship. Over the last 7 years, Factory Plaza, Inc. has been earning a very good reputation such as an A+ rating from BBB and over a thousand five-star reviews on the web. Our service area includes Chicagoland, Northern Illinois and Northwest Indiana. We may also travel to Wisconsin and Michigan.

Overview

Background checked

25 employees

16 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Featured Projects

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Reviews

5.0

2 reviews

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Patricia g.

Sep 23, 2016

Anna P. at Factory plaza was so friendly, knowledgeable and helpful with the selection of our slab for our new counter tops. Ziggy came to our home to do the exact final measurements. He was on time and organized. Installation was done by Matthew and Greg who both worked well together making our kitchen look so nice. We live in Wisconsin so Ziggy and the installers had quite a trip. We are so pleased with Factory Plaza's service, selection and price. Thank you all.

Edyta D.

Oct 22, 2015

Factory Plaza installed our kitchen granite and did an outstanding job. They were able to take the measurements and install very promptly. What I enjoyed the most about my experience with Factory Plaza was that fact that they really took the time to understand what am I looking for and how do I envision my kitchen. The installation was seamless and we love our granite. Thank You Factory Plaza ! Edyta D.

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Maryla Bosek

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Factory Plaza, Inc offers detailed pricelist for each material and service. Please contact our Customer Service.
What is your typical process for working with a new customer?
1. Select your material. To select the color you can: A) click on Granite Colors. B) order a sample from us. C) visit our slab warehouse. 2. Get a rough estimate. To get an estimate, you can fill out our online free estimate form or you can call, fax or email it to us. We can send a representative out to your home or business and measure your existing countertops. 3. Sign a sales order. Once we receive a signed Sales Order we can put you on our calendar. We usually have about a 10-day turnaround time. 4. Template. On the specified date, our representative will come out to your location and create an exact template of your countertop to ensure the best possible fit. You will need to be all ready by this date all appliances should be on-site for accurate measurements. The home owner (or designated decision-maker over the age of 18) must be present during the entire template process. 5. Installation and completion. We will install you new countertops on the specified date. The homeowner (or designated decision-maker over the age of 18) must be present during the entire installation process for walkthrough and signoff on the job. Installation of natural stone surfaces does not include removal of your old countertops unless agreements have been made to do so. After installation is complete, the crew will clean up the work area to leave your home or business as it was found before installation. During the final walk through, the crew will explain proper care and maintenance of your new countertops. Once you are fully satisfied, the crew will collect the remaining balance due.
What education and/or training do you have that relates to your work?
We hire only the best people. We have an extensive experience from fabricating and installing thousands of kitchen and bathroom countertops over the 10 years we have been in business.