FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No we don't have a very complicated pricing system. We come out to the home, the client describes the scope of work and we usually have a price within a few hours. We will either e-mail or hand deliver the quote to the client once we complete it.
- What education and/or training do you have that relates to your work?
While their really isn't a school for our line of work, many of the suppliers we use have weekly webinars and product knowledge videos we keep abreast with. We also like to keep up with current technology, so when we have the down time we like to research new products and tools coming to the market.
- What types of customers have you worked with?
We do an array of things in thew audio video world. I guess the most common thing we do is wall mount tvs. Probably second would be security cameras and alarms. We have been an authorized Directv retailer since 2008, and with the recent AT&T merger we now are authorized dealers for internet as well. We are also a local dealer for Vivint security systems.