|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|
About this pro
Mike was very professional, answered all my questions and stayed in contact with me on his arrival status leading up to our appointments. This company’s rates are highly competitive and month to month vs. long term contracts really appeal to me. Workmanship was great. I’ll do business with this company again.Aug 17, 2018VerifiedMichael R.'s reply
Brad, we've continued to be blessed with customers like you who which allows us to keep our prices low and still provide excellent service. We may not always be the cheapest, but we will always strive to be the best value and hope we can continue to earn your business every month. Thank you again for taking a chance and letting us serve you! We're always here #KeepingYouSAFE!
Mike helped me out with my video cameras and did a great job. He answered all my questions and figured out all of the technical issues I was having. I would recommend him to any of my family an friends.Aug 15, 2018VerifiedMichael R.'s reply
Eric, we were glad we could be of assistance and appreciate the kind words! It's customer testimonials like yours that keep us in business and we couldn't do it without people like you willing to give us a chance to serve. Thank you and God bless!
Mike did a great job fixing our IP camera system as well as our alarm system and a few other issues we were having. Very quick to respond and was available the next day. Very knowledable and courteous. I will definitely use SAFE solutions for any issues we have in the future.Dec 2, 2017VerifiedMichael R.'s reply
It was a pleasure to serve your family Taylor, and fixing issues with existing systems is one of our specialties! If you ever need anything please don't hesitate to reach out contact us! Thank you for taking the time out of your busy evening to share your experience! We look forward to continuing to earn your trust and #KeepingYouSAFE!!
Quick responses, and helps educate the customer on what the problem is. I wouldn't hesitate to work with SAFE Solutions again.Nov 21, 2017VerifiedMichael R.'s reply
Stefanie, thank you for the wonderful review! We're always here for your security needs and appreciate you allowing us to earn your business. Have a happy Thanksgiving!! 😀
I was very pleased with their work and they were very pleasant and professional. The price was very, reasonable. They did the work quickly and the issue was totally fixed.Oct 22, 2017Michael R.'s reply
Thank you for the GREAT review you awesome, anonymous person you! We're here to help, and dedicated to making you feel like family :) with a quick and painless service process! We appreciate you entrusting us with the job of #KeepingYouSAFE!
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- What should the customer know about your pricing (e.g., discounts, fees)?Did you know that your SAFE Solutions Smart Home system could pay for itself, and possibly even SAVE YOU MONEY?! Ask us how we can save you on electricity, water, identity protection, homeowners insurance and more! Month to month - NO long term contract required Landline service - $15.00mo Cellular service - $19.99mo ProVideo service - $19.99mo Smart Home service - $29.99mo* Smart Home + ProVideo service - $36.49mo* Standard Service & Installation - $65.00 hour per licensed technician Standard Service Hours: Mon - Fri 8a-12p, 12p-4p, 4p-8p with 30 minute call ahead prior to arrival. Emergency Service Hours: Mon - Fri Anytime outside of normal service hour window, including hard start times (i.e. 10a, 2p). Sunday - Closed. * $10mo discount when service is prepaid for 12 months. ** Additional service charge for travel applies outside of 40mi radius from 76053.
- What is your typical process for working with a new customer?While we offer information via social media, phone, email and online, we prefer to offer our customers a free quote and walk through to tailor our service to your specific needs. If a bid is requested prior to walk through we can provide an estimate upon receiving more information.
- What types of customers have you worked with?Residential clients, and commercial clients such as: McDonalds, McAfee, Wendy's, Panda Express, Sonic, Panera Bread, Boston Market, Burger King, Sally's Beauty Supply, Wingstop, Posado's, Sneaker Villa, Golden Corral, 5 Guys, Smashburger, Zales Jewelry, Dollar General, Family Dollar, 5 Below, Dairy Queen, Performance Cycle Shop, Buzzballs, All Star Inflatables, Interface Security Systems, BRINKS, NAVCO, Monitronics International, Universal Atlantic Systems, Endeavor, Allstate Alarm and Security, ACI, Solera Holdings, and many, many more!