FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We generally price our work by the hour. The hourly rate all depends on the customers needs and length of time they our services. Our industry generally has a 4 hour min.on services. At SECPRO we will do our very best to provide you with what you need and if for some reason we can not, we will help you find someone who can.
- What is your typical process for working with a new customer?
Our process is very simple: 1. Find out what our clients needs are. 2. Create a detailed program for those needs and estimate a cost. 3. Present them to customer and agree to the terms and payment arrangements. Those three steps can be done by email, phone or in person. We try our best to cater to your needs creating a no hassle process, so you can get back to what's important to you.
- What education and/or training do you have that relates to your work?
Everyone who works SECPRO has gone through the State of Texas security training programs. SECPRO has an independent training facility called "The Forge" which is instructed by Active Duty Peace Officers in Addison, TX.