FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
(travel outside of a 30 mi radius from Provo is $2/mile one way) Basic Tuning Service: $130 + tax This usually takes about an 1.5 to 2 hours. The first time we service your piano is usually the time it needs the most attention. If it hasnt been serviced for years (like 2+ (or 10, or 30 ;-)) it usually requires what is called a pitch raise which is an extra $45 plus, depending on how far out of tune it is. As part of the Basic Tuning Service we: tighten the bench check for sticking, clicking or squeaking keys and pedals inspect the soundboard and bridges as well as the voicing & regulation of your piano We end the service call with a personal mini-concert on your newly tuned piano! Full Cleaning: Starting at $40 to $65 + tax Uprights: starting at $40+tax Grands: starting at $65+tax (grands include soundboard under strings and inside action cavity) Additional In-Home Service/Repairs: $90/hour This can include string repairs, key top repairs, broken pedals or other items that may need service, including voicing the tone of your piano and regulating the action. Rebuilding Services: Pricing available upon request. Depending on the value of the piano to you and your desires for getting it into tip top condition we also offer rebuilding services; everything from new key tops to a new soundboard, restringing and new action and hammers. Piano Benches and Piano Lamps: Dont buy direct Buy through us and get 10% off the list prices!
- What education and/or training do you have that relates to your work?
Weve been in business since 2003. Since then Duncan has achieved the credential of Registered Piano Technician (RPT) the most widely recognized professional piano tuning accreditation in the country, as well as attending multiple trainings around the country.