FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our goal is price transparency. Every project is offered at a fixed, contracted price. Our pricing system allow us to offer a finished product for a set price without the worries and hassles of line-item invoicing. Our prices are locked into a contract so that their will never be any surprises.
- What is your typical process for working with a new customer?
Before signing a contract, we meet with our customers in person to discuss our packages, options, features, and extras. We gain an understanding of our customers wants and needs, and help them plan their perfect video. We discuss our contract in detail, the payment arrangements, the turnaround time, and the finished video.
- What education and/or training do you have that relates to your work?
Our team is highly experienced in professional video production. We are members of various organizations, groups, and affiliations relating to videography and video production. Every member of our team attends an annual training seminar for new industry trends, advancements in technology, and video business development.