FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I pride myself on providing my customers "Exceptional Services at Affordable Prices". However, I do have basic costs and would go over those costs before any service is provided.
- What is your typical process for working with a new customer?
When possible, I like to visit with all my customers before any service is provided. This gives the customer an opportunity to ask questions and discuss their needs. It also gives me the opportunity to see the floors, do a thorough accessment, and discuss the customer's expectations. Additionally it gives me the opportunity to provide a "no-pressure" quote for our services, which the customer can then review on his/her own time.
- What types of customers have you worked with?
I work with both residential and commercial clients, cleaning carpets, hard surfaces and exterior power washing throughout both types of properties. I also work with many property managers and real estate agents throughout Central PA. Additionally I work with a few local chain restaurants and medical facilities to maintain their floors throughout the year.