FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge $70 per hour no matter what the job. Customers pay for time I am at their site OR time at the machine. For example, if I take a person's computer home to remove viruses, the process may take 4 hours, but I only spent 1 hour actually at the machine. In that example, the customer pays for 1 hour... not 4. That is a big advantage to letting me take the machine to my home to fix it.
- What education and/or training do you have that relates to your work?
I study all the time. Technology really does change every day.
- How did you get started doing this type of work?
I have always loved computers. I decided at age 10 what I wanted to do, and I have been doing that ever since.