FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer honest, upfront pricing with no hidden fees. Every job is priced based on the work required, and we explain everything before starting. We also offer competitive rates, great value, and discounts for repeat customers and referrals. Being licensed, bonded, and insured means our work is safe, legal, and guaranteed.
- What is your typical process for working with a new customer?
Our process is simple and straightforward: 1. Listen to what the customer needs. 2. Inspect the problem or project in person if needed. 3. Explain the best and safest solution in clear terms. 4. Provide a transparent estimate with no hidden fees. 5. Complete the job cleanly and professionally, and walk the customer through the finished work. 6. Offer support if they have questions later.
- What education and/or training do you have that relates to your work?
We are fully licensed, bonded, and insured electricians with hands-on training in residential, commercial, and service-call work. We follow NEC code, stay updated on safety requirements, and continuously train on new technology like smart home devices, EV chargers, and energy-efficient systems.