- What should the customer know about your pricing (e.g., discounts, fees)?
I charge an hourly and typically provide "not to exceed" cost estimates once I know the scope of a project.
- What is your typical process for working with a new customer?
The first meeting is free while I gather information about the project. Typically NDAs are put into place. Once the terms are agreed upon I typically receive 20% up front and the remainder on delivery of product.
- What education and/or training do you have that relates to your work?
I have a BA in Aerospace engineering and a green belt in Six Sigma. I am trained in FAA and JAA (Europe's equivalent of the FAA) requirements as well as NRC (nuclear regulatory commission) certifications and NIJ armor certifications.