- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we offer rekeys for homes and businesses for $89-$134 to come out and $15 per lock cylinder. We offer lockout services for homes, businesses and autos for $89-$134 depending on the day and time. These are flat rates unlike the scammer locksmiths in the valley who offer $X on up pricing, then charge 3-5 times that amount when they arrive.
- What is your typical process for working with a new customer?
I like to first walk through the project with the client so they know what to expect regarding pricing, what's included in the price, how the job will be performed, and how long the job is expected to take. Then I live up to those commitments to the best of my ability.
- What education and/or training do you have that relates to your work?
I have trained under experienced locksmiths, both formal and informal class experience and belong to a network of over 1000 locksmiths around the country that can help me with unusual and or one off issues.