Your Accountant's Office, LLC dba Taxanista

Mesa, AZ

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About this pro

How does your service stand out?

The quality of our work stands out from the competition, because of not only the years of experience, Master's degree in Taxation and EA License, but also because we spend quality time with our clients asking tons of questions to ensure that we maximize their deductions and increase any tax credits available to them.

What do you enjoy about the work you do?

We take pride in being able to take the monkey off your back and explain the most difficult concepts in accounting or taxes into an easy to understand format.

Location

Mesa, AZ 85206

Background check

Complete

Years in business

13

Number of employees

7

Times hired on Thumbtack

55

Reviews

26 Reviews
  • Chris T. Apr 18, 2017
    Business Tax Preparation
    Verified Review
    More than excellent!
    Found them the day before tax day, and they've been excellent and very helpful. I'll be taken care of from here on out, they really go the extra mile for you! Thank you!
  • Justin H. Apr 8, 2017
    Accounting
    Verified Review
    Awesome!
    Great consult & great prices. Thank you!
  • Benny D. Jun 28, 2016
    Individual Tax Preparation
    Verified Review
    They did a great job and were very helpful, I'm definitely planning to use their services again.
  • Anthony C. Jun 8, 2016
    Individual Tax Preparation
    Verified Review
    Excellent service and attention to detail.
  • Hugh Q. Apr 18, 2016
    Business Tax Preparation
    Verified Review
    Very well thanks
  • Martin M. Mar 30, 2016
    Individual Tax Preparation
    Verified Review
    Angela and her team did a fantastic job in handling my taxes. They are very thorough and very professional. I will continue to use Taxanista for my future tax filings.
  • Brenda H. Jan 27, 2016
    Individual Tax Preparation
    Verified Review
    Knowledgeable friendly fast results...highly recommend...
    Angela S. Feb 12, 2016

    Thanks Brenda :)

  • Cory L. Aug 28, 2015
    Individual Tax Preparation
    Verified Review
    Super easy and straight-forward to work with!! We'll be doing more business in the future with Taxanista...
    Angela S. Feb 12, 2016

    Thank you so much Cory!

  • Krystal G. May 12, 2015
    Individual Tax Preparation
    Verified Review
    Angela is an incredibly pleasant woman. I hired her to do my personal taxes, because I lost my favorite CPA two years ago. Since then, I have been searching for a personable and knowledgeable tax professional. Unfortunately, I am still searching. At Taxanista, you will leave your documents with Angela after a brief 10 minute meeting. Everything else is done via email, which is efficient. However, if you have any questions...don't expect answers. I am giving this service a "poor" rating because I deserved a timely response to my questions. Instead, I was sent an email instructing me to just sign the paperwork. I contacted the office and the receptionist (Rosie) offered no reason as to why my email was not responded to. She did not apologize, nor did she attempt to get my questions answered. I signed the form and paid $279 for work I have no confidence in. Beware: this service is not only overpriced, but extremely dismissive of the customer.
    Angela S. May 12, 2015

    Krystal, I am very sorry that you are disappointed. I remember you calling, and us being able to get you in, last minute on April 14th. We are a full service office and not a fast food type service ... where we treat 'em and street 'em. We take the time to review your situation and then, as in your case, allow you additional time to find additional deductions and receipts to incorporate into your tax return and ultimately reduce your tax burden. We take great pride in our customer service and our prompt replies to customers, thus, immediately upon reading your comment, we reviewed our emails and incoming call log, both Rosie and I and we never received any questions or phone calls from you that went unanswered. So then we went looking further and see that you replied to an "unmanned" email from which the efile form was sent from. That email generates an automatic reply, that you did receive, stating that that email address is unmanned and to please direct all inquiries to us directly (and it lists direct emails and a phone number). In regards to the Fees, we were only $22 more than your last years tax prep fees and if I recall, you sold your house this year and had education costs, both of which you didn't have in the previous year. Regardless, I sincerely apologize that you feel that you were ignored or that our customer service was poor. We simply had no idea you were waiting for a response since you didn't call and you responded to an unmanned email. We would like to rectify this situation and remind you (as discussed in our initial consultation) that you always have the opportunity to come in and sit down to thoroughly review your return, since we just today received your efile signature today and thus haven't filed it yet, there's time. It is important to us that you are satisfied.

  • Belinda W. Apr 28, 2015
    Individual Tax Preparation
    Verified Review
    Angela S. May 12, 2015

    Thank you Belinda :)

  • Julia C. Apr 18, 2015
    Individual Tax Preparation
    Verified Review
    Angela S. May 12, 2015

    Thank you Julia :)

  • Juven M. Apr 15, 2015
    Individual Tax Preparation
    Verified Review
    I waited until the last minute to file my taxes. She answered my questions promptly, I love her location and her office hours are convenient. On top of this, her team got my taxes done by 8:30am and still made it on time to work. The cost is low compared to other tax prepares I spoke with. Feel lucky!
    Angela S. May 12, 2015

    Thank you Juven! It was a pleasure to be able to assist you so quickly. Keep us in mind if you have any tax questions thru out the year that you need answered. We are here year round.

  • Rebecca J. Apr 13, 2015
    Individual Tax Preparation
    Verified Review
    Angela might be a great Accountant, but I'll never know. I just wish her receptionist had made it clear that it was a drop your paperwork off and receive it a week later. I also asked some specific questions on what type of paperwork my husband who is a student might need to bring, and the receptionist didn't give me any idea of the specific documents that we might need for his student loans. How about a 1080? I learned that after we decided to go somewhere else.
    Angela S. May 12, 2015

    Receptionists aren't licensed to give specific tax guidance which is why she tried to set up a time so that you could speak to someone that is licensed. We have a detailed check list that we send out to our clients that book an appointment and it goes over numerous documents to bring in and things that are deductible. Not sure what you mean by 1080 as there are no IRS forms numbered 1080, possibly you are thinking a 1098-T? That is correct, we are a full service office and not a fast food type service ... where we treat 'em and street 'em. We take the time to review your situation and then allow you additional time to find deductions and receipts to incorporate into your tax return and ultimately reduce your tax burden. Regardless, I am happy that you were taken care of and got your taxes filed. Should you have any questions or need any assistance in the future, know that we will take the time to sit down with you.

  • Jana L. Apr 2, 2015
    Individual Tax Preparation
    Verified Review
    I am SO RELIEVED to have hired someone to do my taxes this year. This was the first time I've not relied on TurboTax and Angela made some recommendations that really made hiring her worth my time and money! Her office and team are great and I love that they are as tech savvy as me.
    Angela S. May 12, 2015

    Jana, we all here at Taxanista loved working with you as well. Keep in mind that we are here year round should you have any questions. It's always better to be proactive when it comes to your taxes :)

  • Joyce M. Apr 1, 2015
    Individual Tax Preparation
    Verified Review
    Angela S. May 12, 2015

    Thank you Joyce :)

  • Nicholas M. Mar 16, 2015
    Individual Tax Preparation
    Verified Review
    Angela S. May 12, 2015

    Thank you Nicholas :)

  • Larry W. May 30, 2014
    Individual Tax Preparation
    Verified Review
    Angela, You are very professional, candid, courteous, and efficient; all traits I value and aspire to myself. I truly appreciate your time (and staff) and efforts with me this morning and last few days. I will keep your name and contact info for future reference. I will also share my favorable experience on Thumbtack. Most sincerely, Larry
    Angela S. May 12, 2015

    Larry, Thank you very much for your kind words. It was a pleasure talking with you.

  • Joni D. Mar 3, 2014
    Individual Tax Preparation
    Verified Review
    Run, do not walk, to her office! This is the best I have ever felt about tax time! I not only will be using her next year but I sent my daughter to work with them!
    Angela S. May 12, 2015

    Thank you Joni !! It was great working with you again this year :)

  • Heather W. Feb 23, 2014
    Angela is professional, knowledgeable, and explains taxes in an understandable way!!! She's awesome!
  • Shanna T. Feb 6, 2014
    I have worked with Angela on a number of occasions because we share many mutual clients, and I have also referred clients to her. Angela and her team are top-notch and the clients I have referred to them think she walks on water! She is a numbers geek with a great personality - which is rare!
  • Faye B. Feb 1, 2014
    Angela was always available and eager to assist me in the many questions that I had. She spoke in terms that the lay person could understand.
  • Jeff H. Feb 1, 2014
    As our accountant, working with Mrs. Snyder is a pleasure. She always does a great job responding promptly to all of my questions and simplifies things by explaining all our options.
  • Paul G. Feb 1, 2014
    Angela and her team have been a God send to us. Always there when needed to provide professional advice for our business. I don't hesitate to recommend her to my clients
  • Vanessa S. Feb 1, 2014
    Angela brings a refreshing energy to the business of bookkeeping and accounting. She clearly explains all of the steps required and educates her clients at the same time. As a busy business owner myself, I love the fact that we can work virtually together as this becomes even more time and cost effective for my own business. Working with an accountant who is fun & professional is the cherry on the cake as far as I'm concerned!
  • Brenda S. Jan 13, 2014
    Angela has done my taxes for several years. I can always rely on her expertise and timely filings.
  • Jennifer V. Jan 13, 2014
    Angela is amazing! She is intelligent, fun, honest and dependable. You can feel confident that when you give Angela a job, you are in good hands. I would highly recommend Angela for any tax or accounting needs!

Q&A

What types of customers have you worked with?
* We assist our clients in assuring them they have captured all available tax deductions. * We give our clients tips on how to better organize and save the data they will need come tax time. * We help our business clients most by staying organized and ready for an audit.