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Promise Heating & Air LLC

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About
Here at Promise Heating and Air, we strive to provide the best service possible. We provide a reliable and trustworthy experience to every customer. we have been in business for 10 years under a different name, and we decided to rebrand this year as part of a marketing/branding strategy.
Overview

Background checked

8 employees

5 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Social media

Facebook, Instagram

Services offered
Work needed

Install new A/C units

Replace existing A/C units

Remove old A/C units

Install ducts and vents

System type

Split system

Packaged system

Other

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and value.

4.0

4 reviews

5

75%

4

0%

3

0%

2

0%

1

25%


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Eugene S.

Jan 3, 2022

The team at Promise Heating and air were professional, punctual and provided quality service at a very competitive price!
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Jessica T.

Jan 4, 2022

i had a really good experience with promise heating & air. Their service is great and their work quality is amazing!
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Bruce L.

Dec 7, 2021

I manage over 400 properties & I have used them for the past 8 years - would never think about going anywhere else for HVAC services - no job is to large or too small - they treat every job like it was for the own family !! Also, they are not just a Mon - Fri 9-5 operation - You cannot go wrong with these great guys !! Can't say enough good about them !!
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Rajesh M.

Jan 1, 2022

Hired on Thumbtack

First they should be true and transparent. They quoted $222 for a $10 capacitor work. When we said we need time to think and they agreed but they did not wire the connections properly as it was before diagnosis. When we asked why there were no power supply to the thermostat they fixed it. Then they left to connect the flame sensor wire. Not sure if it was intentional. I was guided by another company over the phone without any consultation to fix the flame sensor wire.

Details: Furnace • No heat • Attic • Two-story building • House

Heating System Repair or Maintenance
Credentials
Background Check

Jesus Montes

FAQs

  • How did you get started doing this type of work?

    my father started the business, I then took over a couple of years ago.

  • What types of customers have you worked with?

    I have worked with a plethora of customers, rental properties, commercial , homeowners etc.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Make sure the contractor is licensed and insured..

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