Introduction: Full service property management firm since 2011, specializing in single family homes, condos and small apartment complexes.
Service Star Realty is here to serve you, but what does that mean and how do we do it?
Transparent Pricing - $69 flat monthly-fee (and only if your home is occupied). The full list of our products as well as optional services is available on our website.
Communication Without Delay – Our property managers look after small portfolios so you get a personal service (as well as a cell phone number). You also get 24/7 access to your owner portal with real-time accounting and direct deposit of rent to your account.
Move In and Move Out Videos – We do an in-depth walk through of the property at the start and end of every tenancy. Tenants know we make sure they take care, and we’ve never lost a security deposit claim because of these excellent records.
Your Property Filled… Fast – We advertise on 40+ rental sites and post every day on Craigslist. On average, we rent properties in just 14 days (while the market average is 35 days). We also have a 24/7 inquiry line so we NEVER miss a prospective tenant to your property.
Tenants Who Care – This is where our clients really love what we do. Our marketing means we get a lot of tenants who want to rent our properties. So we can afford to be choosy, and when it comes to your property we only choose the best tenants. Our 21-Point screening includes criminal, credit, employment, income, eviction and more… We also interview previous landlords and even review their social media profiles.
Reliable Rent - Our vacancy rate is so low that even when tenants move out, we often have new ones ready to move in right away. You don’t have to worry about missing out on that monthly rental income. We’re also strict with the rent collection with daily follow-ups as needed.
Property Protection – In addition to finding great tenants, we also make sure you get the best-quality maintenance. Your tenants get a 24/7 maintenance line and our in-house maintenance specialist can save you money by trouble-shooting with the tenant over the phone.
Peace-of-mind Guarantees – In addition to our 30-day lease-up guarantee, if your tenant moves out within 6 months, we’ll re-rent it for FREE. We also guarantee you the LOWEST OVERALL PRICE for property management by keeping tenant turnover and vacancy as low as possible.
Help With the Small Print – The legislation for renting out a property can be overwhelming. We make sure everything is up to date with state and county laws, HOA compliance, discrimination, service animals, as well as disabled accommodation and modification.
We enjoy the personal relationship we have with our owners. We assign only a small portfolio of homes to one manager so the service stays excellent and personalized. We also enjoy receiving referrals from the happy owners we created! This is how our company has grown in the past 7 years to 600 units . Just by word of mouth and happy clients!
