FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flexible Cleaning Plans – Built Around YOU → Match our services to exactly what your building needs → Have a budget? We’ll help you decide which rooms/areas don’t need daily cleaning → DISCOUNTS always available for returning customers
- What is your typical process for working with a new customer?
First-Time Customer Process → Step 1: Meet with you to learn about your business and needs → Step 2: Discuss cleaning priorities, budget, and any past unresolved issues → Step 3: Introduce you to our manager, who inspects all work after the crew finishes → Step 4: Begin your first clean with our in-house team
- What education and/or training do you have that relates to your work?
Experience & Training → Over 30 years of family experience in cleaning and handyman services → Skills, techniques, and industry knowledge passed down from my family, who are still part of our team → Hands-on training in janitorial best practices, safety procedures, and specialty services (floors, carpets) → Continued learning to stay current with the latest equipment, products, and cleaning methods