FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No, each piece of furniture or job that I do is different. When it comes to furniture I look at the market for a similar solid wood, handcrafted piece, then I tailor it to the local economy.
- What is your typical process for working with a new customer?
Getting to know each of my customers is very important. Understanding the customer's needs is of utmost importance, so I can craft that special piece of furniture for their family to cherish for generations. So, I like to do in home estimates to accomplish this. After the estimate is complete, I provide a detailed plan and invoice for the customer - a contract of sorts - that we can both agree to. Once we have an agreement, a rough date is set to begin work.
- What education and/or training do you have that relates to your work?
I am always learning through multiple venues. Every time I embark on a new piece of furniture there are many new techniques to learn.