Techwiselders

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Introduction

At TechWiselders, we’ve spent over 24 years providing exceptional support in Information Technology. We understand that delivering outstanding service goes beyond solving technical problems—it’s about building trust and forming personal connections with our clients. We focus on clear communication and understanding your needs from the beginning. From the initial consultation to the final steps of a project, we make sure you're informed and involved every step of the way. Whether you need help with your business's IT needs or support at home, you can trust us to provide reliable and professional assistance. Here’s a look at the range of services we offer: Information Technology Services Help Desk Support (including remote support) Virus and Malware Removal Data Recovery Solutions Network Setup and Support (including wireless networks) Comprehensive IT Management Password Resets and Account Recovery (e.g., Windows login issues) Laptop and Desktop Upgrades Web and E-commerce Services Website Design E-commerce Solutions Online Store Setup and Management

Overview

Background checked

4 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Projects and media

6 photos

Projects and media

6 photos

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for punctuality, work quality, and value.

5.0

2 reviews

100%

Suzan G.

Aug 31, 2024

You could not hope to find a more skilled tech person to help you with your needs. I had given up hope that I could access an older computer that held many significant photos and documents. He’s your guy! He is able to break technology down in a way that even I could understand! The amount of energy and time he puts in to your project will show you his dedication to your computer issues. Friendly, professional and affordable. Completely trustworthy! Who could ask for more?!!! Call him, you won’t be sorry!

Techwiselders's reply

Suzan, thank you so much for the amazing feedback! I’m really glad I could help you recover those important photos and documents. It was great meeting you, your hubby, and your "massive" guard dog. I enjoyed working with you and breaking down the tech details—making sure you understood everything was a priority for me. I’m happy you noticed the dedication I put into your project. If you ever need anything else, I’m just a call away. Thanks again for trusting me with your tech needs - Ray

John D.

Aug 31, 2024

I accidentally locked myself out of my Windows account and was so frustrated. I called Ray, and he came over the same day. Not only did he recover my password, but he also did a full system check to make sure everything was running perfectly. All for just $100! Compared to other places that were quoting me nearly double that, Ray’s service at TechWiseElders.com was a no-brainer. He’s got my business for life!

Techwiselders's reply

It was great helping you out with that password issue! I know how frustrating that can be, so I’m glad we got it sorted. It was a pleasure meeting you, and I’m here if you ever need anything else—just give me a shout - Ray

Credentials

Background Check

Elba Diaz

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At TechWiselders, we believe in providing transparent, hassle-free service. That’s why we operate on a flat-rate pricing model (excluding parts), so you always know exactly what to expect. We’re confident in our expertise, and our 100% No-Fix, No-Fee Guarantee means you only pay if we successfully resolve your issue—no exceptions. Additionally, we never charge travel fees, and our pricing is clear with no hidden costs. Whether you need help with technical troubleshooting, setup, or upgrades, we’re here to provide reliable, efficient solutions without surprises. Let us take the stress out of your tech challenges. TechWiselders: Professional service, no gimmicks.
What is your typical process for working with a new customer?
At TechWiselders, we take the time to understand your unique needs before we begin any work. Our first step is a quick, friendly consultation where we listen to your concerns and discuss how we can help. Once we have a clear picture, we schedule a service appointment and explain exactly what you can expect throughout the process. During the service, we keep you updated every step of the way, making sure you’re always in the loop and that all your questions are answered. Afterward, we offer helpful tips to prevent future issues and follow up with you to ensure everything is working smoothly. Our goal is to make sure you're completely satisfied and that your technology works for you, not the other way around.
What education and/or training do you have that relates to your work?
I hold an Associate of Applied Science (AAS) degree in Information Technology, which has equipped me with foundational and advanced technical skills. My training is complemented by over 20 years of experience in the IT field, including seven- years at Apple Inc. and additional roles at PayPal and GoDaddy.