FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We honor our heroes with first responder and military discounts. We charge an after-hours fee for job requests outside our normal business hours. These fees can be avoided by joining our *Maintenance Membership program. Contact us to learn more about our *Maintenance Membership program and sign up today. Our friendly team is ready to answer your questions and help you choose the membership plan that best suits your needs.
- What is your typical process for working with a new customer?
Here at Acclaimed, we want to ensure we are here for you when you need us. It doesn't matter if we get a call, email, or a message; we try to get as many details of the situation so we can determine when to get a licensed plumber out to give a free, no-obligation on-site estimate. We are here for all your plumbing emergencies.
- What education and/or training do you have that relates to your work?
We are a licensed and insured plumbing company, dedicated to providing you with the highest quality service. In addition to being fully licensed and insured, we also hold certifications for lead-based paint handling and Uponor. To ensure our technicians are knowledgeable about updates to plumbing products and can troubleshoot any issue they encounter, we conduct routine training on a monthly basis. This ongoing education ensures that we remain up-to-date with the latest industry standards and best practices, so you can be confident in the expertise of our team.