FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide fair and transparent pricing with no hidden fees. Estimates are always free, and we explain all costs before starting any work. Our rates are competitive, and we offer special discounts for veterans, seniors, and people with disabilities.”
- What is your typical process for working with a new customer?
When working with a new customer, we start with a free consultation to understand your specific needs. We then provide a detailed estimate with transparent pricing. Once approved, we schedule the service at a convenient time and keep you updated throughout the process. After the work is complete, we review everything with you to ensure your system is running properly and answer any questions you may have. We also provide maintenance tips and follow-up support to make sure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our technicians are fully trained and certified in HVAC installation, repair, and maintenance. Each member of our team has years of hands-on experience working with heating and cooling systems, and we stay up to date with the latest codes, safety standards, and new refrigerant technologies. We combine technical training with real-world expertise to ensure every job is done right the first time